Refund policy

Cove Bees Co. Return Policy

At Cove Bees Co., we take pride in providing high-quality honey and merchandise that reflect our dedication to nature, craftsmanship, and customer satisfaction.

Honey Products:
For health and safety reasons, we cannot accept returns or exchanges on any honey products that have been opened or unsealed. If your honey arrives damaged or you believe there is an issue with your order, please contact us within 7 days of delivery so we can make it right.

Merchandise:
All non-edible merchandise (such as apparel, accessories, and gifts) may be returned or exchanged within 14 days of delivery, provided that:

• Items are unused, unworn, and in their original condition

• A valid reason for return is provided (such as wrong size, incorrect item, or defect)

• Items are not damaged due to customer handling

To initiate a return, please contact our support team at [insert email] with your order number and reason for return. Once your return is approved, you will receive detailed instructions on how to send the item(s) back.

Please note: Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

Thank you for supporting Cove Bees Co. and our commitment to pure, natural honey!